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Get help with EXIF metadata removal and privacy protection
We typically respond within 24-48 hours during business days
Email Support
Get technical help and ask questions about EXIF metadata removal
[email protected]
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@exifclean
Frequently Asked Questions
Common questions about EXIF metadata removal and privacy protection
How does ExifClean protect my privacy?
ExifClean removes all EXIF metadata from your images, including GPS location data, camera settings, timestamps, and device information. All processing happens locally in your browser - your images never leave your device, ensuring complete privacy protection.
What image formats does ExifClean support?
ExifClean supports all major image formats including JPEG, PNG, HEIC, HEIF, TIFF, and WebP. The tool automatically detects the format and removes all embedded metadata while preserving image quality.
Is ExifClean free to use?
Yes, ExifClean is completely free to use. We support the service through non-intrusive advertising while ensuring your privacy is never compromised. No registration or account creation is required.
Can I process multiple images at once?
Currently, ExifClean processes one image at a time to ensure optimal performance and privacy. We're working on a bulk processing feature that will allow you to clean multiple images while maintaining the same privacy standards.
Does removing EXIF data affect image quality?
No, removing EXIF metadata does not affect your image quality. EXIF data is separate from the actual image pixels, so your photos will look exactly the same after cleaning. You'll also save file size by removing unnecessary metadata.
How do I report a bug or technical issue?
If you encounter any bugs or technical issues, please email us at [email protected] with details about the problem, your browser version, and the type of image you were processing. Screenshots are helpful too!